Cloud Support Engineer (Analytics)
AMAZON INDIA PVT LTD
- 2 to 6 yrs
- As per Industry Standards
- location_on Bengaluru / Bangalore (Karnataka)
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JOB DESCRIPTION
- Key Job Responsibilities
- Learn and use groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
- Interact with leading engineers around the world.
- Partner with Amazon teams in India to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services.
- Additional Information
- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.
- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
- IT Software : Software Products & Services
- Consumer Durables/FMCG, Warehousing
- Software Engineer
- ME/ M.Tech./ MS (Engg/ Sciences)Any Graduate
- Full Time
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KEY SKILLS
cloud computing, customer support, troubleshooting techniques, technical writing, communication skills. - Stay Connected and Subscribe to fresherjobsworld.com to get Latest Job updates from fresherjobsworld.com.
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