Customer Service Associate
Zomato
START DATE
Immediately
CTC (ANNUAL)
₹ 4,00,000 – 4,50,000
EXPERIENCE
0-3 years
APPLY BY
4 Aug’ 24
We are on the hunt for our next Customer Service Champion!
As part of the ‘Zomato Associate Accelerator Program’ (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato’s customer service.
As part of the ‘Zomato Associate Accelerator Program’ (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato’s customer service.
Key Responsibilities:
1. Zealous customer focus – Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy.
2. Articulate communication- Strong communication skills with proficiency in typing and speaking efficiently.
3. Analytical mindset – Handling problems is your forte! You excel at managing the resolution process, ensuring that communication remains clear and concise throughout.
4. Problem-solving skills- Solution-seeking and problem-solving is your passion. Your proactive approach ensures the timely resolution of all customer queries.
Skill(s) required
Effective Communication, English Proficiency (Spoken)English Proficiency (Written)Problem Solving.
Salary
Annual CTC: ₹ 4,00,000 – 4,50,000 /year
Perks
Informal dress code Free snacks & beverages Health Insurance
Number of openings
20
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