Infosys BPM
Responsibilities
Responsibilites
Research & Design
. Conduct user research and design assessments through competitive & comparative
analysis, heuristic evaluations, and user journey maps for new and potential clients
. Analyze and interpret research and feedback to gain user insight and incorporate this
feedback into new designs
. Support User Testing research by creating test plans, review test footage + transcripts,
develop insights to implement on design
. Create Landing page/site page wireframes and prototypes (low-fidelity and high fidelity)
across multiple client projects
Asset Management, Communication & Collaboration
. Develop and maintain design systems, style guides and template library
. Manage and organize internal asset libraries
. Collaborate with creative teams, project/product managers, developers to understand
and incorporate technical, business, and user requirements into usable designs
. Be a storyteller – is able to understand data and present them in an easily
understandable visual
Thought Leadership
. Continually elevate and adopt new UX and research tools and methodology
. Mentor others in the team to follow best practices and set standard for design
consistency
. 8-11 Years of Experience in a UI or UX role
. A portfolio of design projects showing a strong human-centered approach and based on
research
. UI skills such as UI style guides, interactive prototyping (low-fi and high-fi), icon/logo
design
. Ability to iterate on designs quickly and efficiently
. Ability to show expertise in UX design best practices for web and mobile responsive
experiences
. Proficient with UI/UX wireframing and prototyping tools including Sketch, Figma, Adobe
Creative Suite (Photoshop, Illustrator, InDesign, XD), Invision, Zeplin, etc.
. Ability to take visualize product requirements into creative design ideas
. Experience working with visualization tools such as PowerBI and Zoho is a bonus
Preferred Skills:
Analytics
JOB TYPE Permanent Job
INDUSTRY IT/Computers – Software
FUNCTION BPO Service Line
ROLES Senior Lead Analyst – Knowledge Services
SKILLS ANALYTICS.
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