Birlasoft.
Job Title: Salesforce Functional (Senior business analyst):
Experience: 6+ years (min 3 years relevant in Salesforce)
Location: Pune, Client Office
Key Skills & Responsibilities:
Must have good understanding of Salesforce Sales and Service Cloud
Must have Automotive or Manufacturing domain experience
Should have good understanding of Dealer management and Order management related processes.
Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities
Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation
Must have experience in testing functionalities as per requirement
Must have experience in conducting UAT with business users and trainings
Should have good understanding of Sales and Service management process
Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders
Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs
Should have good communication skill.
JOB TYPE Permanent Job
INDUSTRY Other
FUNCTION Salesforce Functional
SKILLS