Solutions Engineer, Developer Solutions and Engineering Team
AMAZON INDIA PVT LTD
- 4 to 7 yrs
- As per Industry Standards
- location_on Chennai (Tamil Nadu)
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JOB DESCRIPTION
- Key Job Responsibilities
- Escalation level debugging and troubleshooting for app developers
- Analyzing, solving, and creating solutions for developers
- Developing documentation and other materials to support developers
- Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
- Driving projects to improve the Amazon developer experience
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on the maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java-based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools to aid operations and maintenance.
- Ownership of one or more Digital products or components.
- Customer notification and workflow coordination and follow-up to maintain service level agreements.
- Work with the engineering team for handing-off or taking over active support issues and to create a team-specific knowledge base and skill set.
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Locations
- IND, TN, Chennai
- IT Software : Software Products & Services
- Consumer Durables/FMCG, Warehousing
- Software Engineer
- ME/ M.Tech./ MS (Engg/ Sciences)Any Graduate
- Full Time
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KEY SKILLS
mobile app development, technical solutions, communication, troubleshooting, documentation, java, games, debugging, perl,web technologies. - Stay Connected and Subscribe to fresherjobsworld.com to get Latest Job updates from fresherjobsworld.com.
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